XioCare: Our Service Department

Empowering Longevity, Reliability, and Purpose in Every System 

services

Our Why

At Xiogenix, our mission extends far beyond building cleanroom-grade equipment.

We serve the innovators in human tissue processing and regenerative medicine, where precision and reliability directly impact quality of life. Xio-Care embodies that mission — ensuring your Xiogenix equipment continues to perform flawlessly for years to come. Because when your systems perform, lives are transformed.

Our Commitment

We are a small, agile biotechnology team with a large impact. Our promise is simple: we don’t just sell equipment — we stand beside you as partners in success.

With Xio-Care, you gain access to expert support that evolves with your needs and strengthens your operations every step of the way.

xiogenix cell therapy

Services Included in XioCare

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Preventative Maintenence

Proactive service to extend equipment life.

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Troubleshooting Support

Fast, direct access to Xiogenix engineers.

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Engineering Services

Technical evaluation and custom optimization.

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Process Development Support

Guidance to improve tissue processing workflows.

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Spare Parts Supply

Vast inventory for critical spare parts for all equipment.

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Training & Documentation

Empowering your team with knowledge and compliance.

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And More...

Continuous partnership built on trust, performance, and care.

Our Promise

Through XioCare, we commit to:

Protecting your equipment investment.

Minimizing downtime and maximizing productivity.

Strengthening your mission in regenerative medicine.

Delivering responsive, expert, and lasting support.

Connect with our Services Team

Todd

Todd Farley

Director – Equipment

“Don’t let the fear of losing be greater than the excitement of winning.” ~ Robert Kiyosaki

(262)-290-7961

todd.farley@xiogenix.com

Pete

Paige Brummer

Account Manager

“Life has no limitations, except the ones you make.” – Les Brown

(262)-893-7206

paige.brummer@xiogenix.com

Xiogenix BREAKTHRU

Disrupt. Create. Advance.® — Engineering Solutions for the Pharmaceutical Industry.

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LOCATIONS

United States

W160 S6550 Commerce Drive
Muskego, WI 53150

European Demonstration Office

46 Energieweg
Nijmegen 6441CX NL

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